Shipping Policy

We ship to all Australian states and territories. Orders are typically dispatched within 1–3 business days of being placed.

Standard shipping is a flat rate of $9.95 per order. Orders over $80 qualify for free standard shipping.

Delivery times are estimated at 3–7 business days depending on your location. Remote areas may take longer.

Express shipping is available at checkout for an additional charge. Express orders are prioritised for dispatch and typically arrive within 1–3 business days.

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

During peak periods or promotional events, processing may take longer than usual. We appreciate your patience and will keep you informed of any significant delays.

We currently ship within Australia only. For international or wholesale enquiries, please contact us at admin@swanbotanica.com.

If you have any questions about your order or shipping, please contact us at admin@swanbotanica.com and we'll be happy to help.